Implementation and Delivery Focus
Business Skills
Interpersonal Skills
 

Implementation and Delivery Focus

  • Practical and pragmatic approach to selecting projects for dual shore implementation
  • Depth and experience with offshore based implementation and delivery
  • Strong commitment to delivering high quality services
  • Effectively utilizing sense of urgency
  • Delivery oriented agile/adaptable methodology

Business Skills

  • “Get with the plan attitude” - Balancing business & technology objectives
  • Communicating, listening, gathering and interpreting information
  • Financial and cost management
  • Risk management
  • Facilitation and orchestration skills
  • Vertical industry skills – Petroleum, Financial Services, Pharmaceuticals, Healthcare, Travel and Hospitality,
  • Knowledge about enterprise culture and politics
  • Contract management - SLA
  • Performance management
  • General project management

Interpersonal Skills

  • Resolving conflicts and problems
  • Build consensus – get to the bottom of it
  • Influencing and persuading
  • Negotiation
  • Relationship/Team building
  • Change management